Why CRM Doesn't Work
Newell, Frederick
Why CRM Doesn't Work : How to win by Letting Customers Manage the Relationship by Frederick Newell - New Delhi Kogan Page 2003 - 263p.
9780749442415
Why CRM Doesn't Work : How to win by Letting Customers Manage the Relationship by Frederick Newell - New Delhi Kogan Page 2003 - 263p.
9780749442415