Services marketing: text and cases
Verma, Harsh
Services marketing: text and cases by Harsh Verma - New Delhi Pearson 2008 - xiv,470p.
9788177586732
Service industries--Marketing
Marketing--Management
Customer services--Management
658.8 / VER
Services marketing: text and cases by Harsh Verma - New Delhi Pearson 2008 - xiv,470p.
9788177586732
Service industries--Marketing
Marketing--Management
Customer services--Management
658.8 / VER