Customer relationship management (Record no. 8141)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00651nam a2200217Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | UWSBK |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220223102803.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180528s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788131505182 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| DDC Edition No. | 23 |
| Class No. | 658.8 |
| Item number | BAR |
| 100 ## - FIRST AUTHOR (IF A PERSON) | |
| Name of author | Baran, Roger J. |
| Role | Author |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer relationship management |
| Statement of responsibility | by Roger J Baran, Robert J Galka and Daniel P Strunk |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | New Delhi |
| Name of publisher | Cengage Learning |
| Date of publication | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| No. of pages | 308p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject heading | Customer relations--Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject heading | Relationship marketing |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject heading | Industrial management |
| 700 ## - ADDITIONAL AUTHOR (INDIVIDUAL) | |
| Author name | Galka, Robert J |
| Role | Author |
| 700 ## - ADDITIONAL AUTHOR (INDIVIDUAL) | |
| Author name | Strunk, Daniel P |
| Role | Author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan (e.g. reference copy) | Home library | Current library | Date acquired | Purchase price (after disc. etc) | Total Checkouts | Full call number | Accession No | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Unitedworld School of Business, Kolkata | Unitedworld School of Business, Kolkata | 12/09/2018 | 495.00 | 1 | 658.8/BAR | K00023 | 28/12/2020 | 28/12/2020 | 01/06/2018 | Books | ||||
| Dewey Decimal Classification | Unitedworld School of Business, Kolkata | Unitedworld School of Business, Kolkata | 12/09/2018 | 495.00 | 658.8/BAR | K00024 | 01/06/2018 | 01/06/2018 | Books | ||||||
| Dewey Decimal Classification | Not For Loan | Unitedworld School of Business, Kolkata | Unitedworld School of Business, Kolkata | 12/09/2018 | 495.00 | 658.8/BAR | K01193 | 31/08/2018 | 31/08/2018 | Books | |||||
| Dewey Decimal Classification | Unitedworld School of Business, Kolkata | Unitedworld School of Business, Kolkata | 12/09/2018 | 495.00 | 658.8/BAR | K01199 | 31/08/2018 | 31/08/2018 | Books |