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	1.	CRM at the speed of light: social CRM strategies, tools, and techniques for engaging your customers by Paul Greenberg by Greenberg, Paul [Author] Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill 2010 Availability: Items available for loan: Unitedworld School of Business, Kolkata (2)Location, call number: 658.8/GRE, ... Place hold Request article Log in to add tags
	2.	CRM at the speed of light: essential customer strategies for the 21st century by Paul Greenberg by Greenberg, Paul [Author] Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill 2005 Availability: Items available for reference: Unitedworld School of Business, Kolkata: Not For Loan (1)Location, call number: 658.8/GRE. Request article Log in to add tags
	3.	E-commerce: an Indian perspective by P T Joseph by Joseph, P T [Author] Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi PHI Learning 2019 Availability: Items available for loan: Unitedworld School of Business, Kolkata (1)Location, call number: 658.872/JOS. Place hold Request article Log in to add tags
	4.	Management information system by Ramesh Behl, James A. O'Brien and George M. Marakas by Behl, Ramesh [Author] O'Brien, James A [Author] Marakas, George M [Author] Edition: 11th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2019 Availability: Items available for loan: Unitedworld School of Business, Kolkata (3)Location, call number: 658.4/JOS, ... Place hold Request article Log in to add tags

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