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	1.	Customer relationship management by Roger J Baran, Robert J Galka and Daniel P Strunk by Baran, Roger J [Author] Galka, Robert J [Author] Strunk, Daniel P [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage Learning 2011 Availability: Items available for loan: Unitedworld School of Business, Kolkata (3)Location, call number: 658.8/BAR, ... Items available for reference: Unitedworld School of Business, Kolkata: Not For Loan (1)Location, call number: 658.8/BAR. Place hold Request article Log in to add tags
	2.	Relationship marketing by Mark Godson by Godson, Mark [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Oxford University Press 2010 Availability: Items available for loan: Unitedworld School of Business, Kolkata (3)Location, call number: 658.8/GOD, ... Items available for reference: Unitedworld School of Business, Kolkata: Not For Loan (1)Location, call number: 658.8/GOD. Place hold Request article Log in to add tags
	3.	Services marketing: by Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee people, technology, strategy by Lovelock, Christopher [Author] Wirtz, Jochen [Author] Chatterjee, Jayanta [Author] Edition: 6th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson 2010 Availability: Items available for loan: Unitedworld School of Business, Kolkata (5)Location, call number: 658.8/LOV, ... Not available: Unitedworld School of Business, Kolkata: Lost (1). Place hold Request article Log in to add tags
	4.	Customer relationship management by Ed Peelen by Peelen, Ed [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson 2011 Availability: Items available for loan: Unitedworld School of Business, Kolkata (1)Location, call number: 658.8/PEE. Items available for reference: Unitedworld School of Business, Kolkata: Not For Loan (1)Location, call number: 658.8/PEE. Place hold Request article Log in to add tags
	5.	Services marketing: by Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee people, technology, strategy by Lovelock, Christopher [Author] Wirtz, Jochen [Author] Chatterjee, Jayanta [Author] Edition: 7th ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson 2010 Availability: Items available for loan: Unitedworld School of Business, Kolkata (1)Location, call number: 658.8/LOV. Place hold Request article Log in to add tags
	6.	Customer relationship management by Ed Peelen by Peelen, Ed [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson 2022 Availability: Items available for reference: Unitedworld School of Business, Kolkata: Not For Loan (1)Location, call number: 658.812/PEE. Request article Log in to add tags
	7.	Customer relationship management: emerging concepts, tools, and applications edited by Jagdish N Sheth, Atul Parvatiyar and G Shainesh by Sheth,Jagdish N [Editor] Parvatiyar,Atul [Editor] Shainesh,G [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2022 Availability: Items available for loan: Unitedworld School of Business, Kolkata (1)Location, call number: 658.812/SHE. Place hold Request article Log in to add tags

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