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	1.	Human sigma: managing the employee-customer encounter John H Fleming and Jim Asplund by Fleming, John H [Author] Asplund ,Jim [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2007 Availability: Items available for loan: IQ City United World School of Business, Kolkata (1)Location, call number: 658.8343/FLE. Place hold Request article Log in to add tags
	2.	Strengths based leadership: great leaders, teams, and why people follow by Tom Rath and Barry Conchie by Rath, Tom [Author] Conchie, Barry [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2008 Availability: Items available for loan: IQ City United World School of Business, Kolkata (1)Location, call number: 658.4092/RAT. Place hold Request article Log in to add tags
	3.	The coming jobs war by Jim Clifton by Clifton, Jim [Author] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2011 Availability: Items available for loan: IQ City United World School of Business, Kolkata (1)Location, call number: 331.1/CLI. Place hold Request article Log in to add tags
	4.	Decade of change: managing in times of uncertainty edited by Geoffrey Brewer and Barb Sanford by Brewer, Geoffrey [Editor] Sanford, Barb [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Gallup Press 2011 Availability: Items available for loan: IQ City United World School of Business, Kolkata (1)Location, call number: 658.4/BRE. Place hold Request article Log in to add tags

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