000 00302nam a2200121Ia 4500
008 240831s9999||||xx |||||||||||||| ||und||
020 _a9788120341920
100 _aVenkatachalam, T A
245 0 _aBusiness Process
260 _aNew Delhi
_bPHI Learning Pvt Ltd
_c2010
300 _a328P.
942 _yBK
999 _c22688
_d22688