000			00302nam a2200121Ia 4500
008			240831s9999||||xx |||||||||||||| ||und||
020			_a9788120341920
100			_aVenkatachalam, T A
245		0	_aBusiness Process
260			_aNew Delhi _bPHI Learning Pvt Ltd _c2010
300			_a328P.
942			_yBK
999			_c22692 _d22692