000 00351nam a2200121Ia 4500
008 240917s9999 xx 000 0 und d
020 _a9780748772933
100 _aDahlgaard, Jens J.
245 0 _aFundamentals Of Total Quality Management: Process Analysis And Improvement
260 _aMumbai
_bNelson Thornes
_c2010
300 _a372p.
942 _yBK
999 _c28969
_d28969