000 00433nam a2200181Ia 4500
999 _c5758
_d5758
003 UWSBA
005 20190925155505.0
008 180528s9999 xx 000 0 und d
020 _a9788131725979
100 _aLovelock Christopher
_eaut
245 0 _aServices Marketing : People Technology Strategy
250 _a6th ed.
260 _aNew Delhi :
260 _bPearson
260 _c2010
300 _a637p.
942 _cBK
_2ddc