000 | 00444nam a2200169Ia 4500 | ||
---|---|---|---|
999 |
_c5969 _d5969 |
||
003 | UWSBA | ||
005 | 20190724121015.0 | ||
008 | 180528s9999 xx 000 0 und d | ||
020 | _a9788131721216 | ||
100 | _aZeithaml Valarie A | ||
245 | 0 | _aServices Marketing : Integrating Customer Focus Across The Firm | |
250 | _a4 | ||
260 | _aNew Delhi | ||
260 | _bTata Mcgraw-Hill Publishing Company Ltd. | ||
260 | _c2010 | ||
942 |
_cBK _2ddc |