000 | 00427nam a2200169Ia 4500 | ||
---|---|---|---|
999 |
_c6053 _d6053 |
||
003 | UWSBA | ||
005 | 20191016100522.0 | ||
008 | 180528s9999 xx 000 0 und d | ||
020 | _a9788177587623 | ||
100 | _aDyche Jill | ||
245 | 0 | _aCRM Handbook : A Business Guide to Customer Relationship Management | |
260 | _aNew Delhi | ||
260 | _bPearson Education Inc. | ||
260 | _c2009 | ||
300 | _a333p. | ||
942 |
_cBK _2ddc |