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| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9788120329355 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aGlynn William J. & Barnes James G. | ||
| 245 | 0 | _aUnderstanding Services Management : Integrating Marketing Organisational Behaviour Operations And Human Resource Management | |
| 260 | _aNew Delhi | ||
| 260 | _bPrentice-Hall Of India Private Limited | ||
| 260 | _c1995 | ||
| 300 | _a484 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c6377 _d6377 |
||