000 00463nam a2200169Ia 4500
008 180528s9999 xx 000 0 und d
020 _a9788131207611
040 _cSerosoft Solutions
100 _aJeston John & Nelis Johan
245 0 _aBusienss Process Management : Practical Guidelines To Successful Implementations
260 _aNew Delhi
260 _bButterworth-Heinemann
260 _c2006
300 _a437
546 _aEnglish
942 _cLeding
999 _c6413
_d6413