000 00431nam a2200181Ia 4500
008 180528s9999 xx 000 0 und d
020 _a9788131206553
040 _cSerosoft Solutions
100 _aMudie Peter & Pirrie Angela
245 0 _aService Marketing Management
250 _a3
260 _aNew Delhi
260 _bButterworth-Heinemann
260 _c2006
300 _a267
546 _aEnglish
942 _cLeding
999 _c6684
_d6684