000			00374nam a2200145Ia 4500
999			_c6703 _d6703
003			UWSBA
005			20191012144335.0
008			180528s9999 xx 000 0 und d
020			_a9788131505182
100			_aBaran, Roger J. _9589 _eaut
245		0	_aCustomer Relationship Management
260			_aNew Delhi : _bCengage Learning _c2008
300			_a307p.
942			_cBK _2ddc