| 000 | 00450nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9788120318090 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aGosney John W. & Boehm Thomas P. | ||
| 245 | 0 | _aCustomer Relationship Management Essentials | |
| 260 | _aNew Delhi | ||
| 260 | _bPrentice-Hall Of India Private Limited | ||
| 260 | _c2002 | ||
| 300 | _a234 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c6705 _d6705 |
||