| 000 | 00500nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9780070435049 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aSheth Jagdish N. Parvatiyar Atul & Shainesh G. | ||
| 245 | 0 | _aCustomer Relationship Management : Emerging Concepts Tool And Applications | |
| 260 | _aNew Delhi | ||
| 260 | _bTata Mcgraw-Hill Publishing Company Limited | ||
| 260 | _c2001 | ||
| 300 | _a544 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c6708 _d6708 |
||