000 00445nam a2200169Ia 4500
008 180528s9999 xx 000 0 und d
020 _a9781422143872
040 _cSerosoft Solutions
100 _aNayar Vineet
245 0 _aEmployees First Customers Second Turning Conventional Management Upside Down
260 _aBoston
260 _bHarvard Business Review
260 _c2011
300 _a198
546 _aEnglish
942 _cLeding
999 _c7013
_d7013