| 000 | 00490nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9780070702523 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aGreenberg Paul | ||
| 245 | 0 | _aCrm At The Speed Of Light : Social Crm Strategies Tools And Techniques For Engaging Your Customer | |
| 260 | _aNew Delhi | ||
| 260 | _bTata Mcgraw Hill Education Private Limited | ||
| 260 | _c2010 | ||
| 300 | _a662 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c7144 _d7144 |
||