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| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9788177223767 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aClow Kenneth E. | ||
| 245 | 0 | _aService Marketing : Operation Management And Strategy | |
| 250 | _a2 | ||
| 260 | _aNew Delhi | ||
| 260 | _bBiztantra | ||
| 260 | _c2009 | ||
| 300 | _a460 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c7151 _d7151 |
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