| 000 | 00417nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9780195689082 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aJauhari Vinnie | ||
| 245 | 0 | _aService Marketing Operations And Management | |
| 260 | _aNew Delhi | ||
| 260 | _bOxford University Press | ||
| 260 | _c2009 | ||
| 300 | _a584 | ||
| 546 | _aEnglish | ||
| 942 | _cLeding | ||
| 999 |
_c7168 _d7168 |
||