| 000 | 00651nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | UWSBK | ||
| 005 | 20220223102803.0 | ||
| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9788131505182 | ||
| 082 |
_223 _a658.8 _bBAR |
||
| 100 |
_aBaran, Roger J. _eaut |
||
| 245 | 0 |
_aCustomer relationship management _cby Roger J Baran, Robert J Galka and Daniel P Strunk |
|
| 260 |
_aNew Delhi _bCengage Learning _c2011 |
||
| 300 | _a308p. | ||
| 650 | _aCustomer relations--Management | ||
| 650 | _aRelationship marketing | ||
| 650 | _aIndustrial management | ||
| 700 |
_aGalka, Robert J _eaut |
||
| 700 |
_aStrunk, Daniel P _eaut |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c8141 _d8141 |
||