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008 | 180528s9999 xx 000 0 und d | ||
020 | _a9788131501603 | ||
040 | _cSerosoft Solutions | ||
100 | _aKing-Metters Kathryn | ||
245 | 0 | _aService Operations Management | |
250 | _a1 | ||
260 | _aNew Delhi | ||
260 | _bCengage Learning | ||
260 | _c2006 | ||
300 | _a370 | ||
942 | _cLeding | ||
999 |
_c8166 _d8166 |