| 000 | 00486nam a2200181Ia 4500 | ||
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| 003 | UWSBK | ||
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| 008 | 180528s9999 xx 000 0 und d | ||
| 020 | _a9788131725405 | ||
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_223 _a658.8 _bPEE |
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| 100 |
_aPeelen, Ed _eaut |
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| 245 | 0 |
_aCustomer relationship management _cby Ed Peelen |
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| 260 |
_aNew Delhi _c2011 _bPearson |
||
| 300 | _axvi,433p. | ||
| 650 | _aCustomer relations--Management | ||
| 650 | _aRelationship marketing | ||
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_cBK _2ddc |
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_c8531 _d8531 |
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