Human sigma: (Record no. 30207)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00553nam a22001937a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | UWSBK |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250113104658.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250113b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781595620163 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| DDC Edition No. | 23 |
| Class No. | 658.8343 |
| Item number | FLE |
| 100 ## - FIRST AUTHOR (IF A PERSON) | |
| Name of author | Fleming, John H. |
| Role | Author |
| 245 ## - TITLE STATEMENT | |
| Title | Human sigma: |
| Sub-title | managing the employee-customer encounter |
| Statement of responsibility | John H Fleming and Jim Asplund |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | New York |
| Name of publisher | Gallup Press |
| Date of publication | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| No. of pages | 313p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject heading | Marketing |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject heading | ,Employee-customer |
| 700 ## - ADDITIONAL AUTHOR (INDIVIDUAL) | |
| Author name | Asplund ,Jim |
| Role | Author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan (e.g. reference copy) | Home library | Current library | Date acquired | Total Checkouts | Full call number | Accession No | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | IQ City United World School of Business, Kolkata | IQ City United World School of Business, Kolkata | 10/01/2025 | 658.8343/FLE | K02411 | 13/01/2025 | 13/01/2025 | Books | Reference Copy |