Customer relationship management: emerging concepts, tools, and applications edited by Jagdish N Sheth, Atul Parvatiyar and G Shainesh
Material type: TextPublication details: Chennai McGraw Hill 2022Description: xv,544pISBN:- 9780070435049
- 23 658.812 SHE
Item type | Home library | Call number | Status | Notes | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Unitedworld School of Business, Kolkata | 658.812/SHE (Browse shelf(Opens below)) | Available | Reference copy | K02180 |
Total holds: 0
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658.812 Strategic Customer Management | 658.812/COO Customer care excellence: how to create an effective customer focus | 658.812/PEE Customer relationship management | 658.812/SHE Customer relationship management: emerging concepts, tools, and applications | 658.827/AAK Managing brand equity: capitalizing on the value of a brand name | 658.827/AAK Building strong brands | 658.827/AAK Building strong brands |
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