Services marketing: by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D Gremler and Ajay Pandit integrating customer focus across the firm
Material type: TextPublication details: New Delhi 2011 Tata McGraw HillEdition: 5th edDescription: xxvii,763pISBN:- 9780070700994
- 23 658.8 ZEI
Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Books | Unitedworld School of Business, Kolkata | 658.8/ZEI (Browse shelf(Opens below)) | Not For Loan | K00864 | |||
Books | Unitedworld School of Business, Kolkata | 658.8/ZEI (Browse shelf(Opens below)) | Available | K01316 | |||
Books | Unitedworld School of Business, Kolkata | 658.8/ZEI (Browse shelf(Opens below)) | Available | K01317 | |||
Books | Unitedworld School of Business, Kolkata | 658.8/ZEI (Browse shelf(Opens below)) | Available | K01318 |
Total holds: 0
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