Human sigma: managing the employee-customer encounter John H Fleming and Jim Asplund

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TextPublication details: New York Gallup Press 2007Description: 313pISBN:

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Holdings
Item type	Home library	Call number	Status	Notes	Date due	Barcode	Item holds
Books	IQ City United World School of Business, Kolkata	658.8343/FLE (Browse shelf(Opens below))	Available	Reference Copy		K02411

Total holds: 0

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