Services marketing: by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D Gremler and Ajay Pandit integrating customer focus across the firm

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TextPublication details: New Delhi 2011 Tata McGraw HillEdition: 5th edDescription: xxvii,763pISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
Books	Unitedworld School of Business, Kolkata	658.8/ZEI (Browse shelf(Opens below))	Not For Loan	K00864
Books	Unitedworld School of Business, Kolkata	658.8/ZEI (Browse shelf(Opens below))	Available	K01316
Books	Unitedworld School of Business, Kolkata	658.8/ZEI (Browse shelf(Opens below))	Available	K01317
Books	Unitedworld School of Business, Kolkata	658.8/ZEI (Browse shelf(Opens below))	Available	K01318

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