Services marketing: integrating customer focus across the firm by Valarie A Zeithaml, Mary Jo Bitner, Dwayne D Gremler and Ajay Pandit

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Material type: Text

TextPublication details: New Delhi 2010 Tata McGraw - HillEdition: 4th edDescription: xxix,743pISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
Books	IQ City United World School of Business, Kolkata		Lost	K00860
Books	IQ City United World School of Business, Kolkata	658.8/ZEI (Browse shelf(Opens below))	Available	K00861
Books	IQ City United World School of Business, Kolkata		Missing	K00862
Books	IQ City United World School of Business, Kolkata		Missing	K00863

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